Privacy policy

About us

Mioven and Mioven.com are tradenames of Mioven Ltd, a company incorporated in England and Wales. "We", "us" or "our" mean Mioven Ltd.

What data do we collect and when?

We may collect personal identification information when you create an account, make a purchase, register for a newsletter or book a consultation. We may collect name, email address, phone number, ip address, approximmate location. We may also collect non-identifiable information such as your interactions with our website (this includes but is not limited to what you click on, what you view, how long you stay on the site and other interactional events).

How will we use your data?

We use your data to process your transaction, manage your account, email you with special offers, respond and manage your enquires. If you do not wish to receive marketing related information from us, you can opt-out by emailing us via support@mioven.com. We may share your information with third parties that help us to operate our website and services such as (but not limited to) customer support software providers, market research tool providers, fraud prevention and analytics and payment solution providers. We may also share your information with advertising partners to ensure that relevant advertisements are shown to you. We may also share your information with our service suppliers and/or subcontractors that are bound by our non-disclosure agreements and help us provide a better service to you.

How do we store your data?

We securely store your data in our secured databases that are only accessible by authorised individuals.

Your rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request a copy of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request from us to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@mioven.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

 

There are a number of different types of cookies, however, our website uses:

  • Functionality cookies – we use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

Privacy Policy of linked websites

Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We may make modifications to our privacy policy from time to time. Please check our privacy policy regularly to keep up to date with any changes

How to contact us

You can contact us by emailing support@mioven.com